Videsk

Leading AI-powered video contact center SaaS platform that optimizes B2B and B2C interactions across Latin America. We combine face-to-face communication with advanced artificial intelligence analysis, processing audio, video, and conversations to generate strategic insights customized by industry. Our enterprise-ready cloud solution is delivered as a service (SaaS), enabling secure communications through web, mobile apps, kiosks, and IoT devices, with instant deployment and zero friction. The platform integrates: Synchronous and asynchronous video engagement with intelligent team management Real-time AI analysis to optimize every interaction Encrypted cloud recording with advanced auditing capabilities APIs and SDKs for enterprise integration Custom analytics by business vertical Trusted technology partner in sectors such as Banking, Insurance, Retail, and Telecommunications, enhancing both sales and customer service through the synergy of human interaction and artificial intelligence.