talkingtech

TALKINGTECH is revolutionising the payment and collections process for some of the biggest names in the financial services, telecoms and utilities markets across the world. Our team passionately believes that by offering end-customers choice and flexibility, its easier for them to pay their bills promptly and increase the overall brand experience. We help our clients, including Telefonica, Energy Australia, EDF Energy, HSBC, Nedbank and Vodafone in New Zealand, Australia and the UK, to put the end customer firmly at the centre of any payment and collections decisions and processes. TALKINGTECH's measurable customer engagement strategies are supported by our extensive ability to track customer preferences and then use this insight to deliver highly personalised experiences across multiple channels. This approach helps companies to shrink costs as well as understand and reduce customer churn. Based in New Zealand and with offices and operations in New Zealand and Australia, the US, the UK and South Africa, our progressive approach is underpinned by 30 years of global, industry expertise in the areas of customer engagement, payments and collections. TALKINGTECH runs the TALKINGTECH Foundation, which supports small projects with the aim of improving education and healthcare for the disadvantaged, through innovation and technology. For more information about what we do and how we do it as well as how to get in touch, go to www.talkingtech.com and on Twitter @TALKINGTECH.